The easiest and sure shot way of removing most mobile (S60 1st and 2nd edition only) viruses is to format the phone and memory card both.
Because the virus usually runs as a system process and resides in the memory, one cannot delete all the files related with virus while the phone is on. Usually virus related files have bizarre names (Like kktuqwe.exe, gdv.mdl etc) with extensions .exe .mdl and/or .sis. With the help of X-plore these files can be located in C:\(root) C:\System\Recogs, C:\System\Programs, C:\System\Apps, E:\(Root), E:\System\Apps, E:\System\Recogs, E:\System\Programs (And other hidden system folders). You can find and delete them easily but unfortunately the virus (That is still running) will recreate them instantly. So the best way is to format the phone, however formatting the Memory card is optional.
Because the virus usually runs as a system process and resides in the memory, one cannot delete all the files related with virus while the phone is on. Usually virus related files have bizarre names (Like kktuqwe.exe, gdv.mdl etc) with extensions .exe .mdl and/or .sis. With the help of X-plore these files can be located in C:\(root) C:\System\Recogs, C:\System\Programs, C:\System\Apps, E:\(Root), E:\System\Apps, E:\System\Recogs, E:\System\Programs (And other hidden system folders). You can find and delete them easily but unfortunately the virus (That is still running) will recreate them instantly. So the best way is to format the phone, however formatting the Memory card is optional.
1. Before formatting the phone, backup your contacts and other data on memory card and/or PC. Now remove the memory card and format the phone (Read HERE how to format?).
2. If you don’t want to format the memory card then remove it before formatting the phone. Now connect it to your PC and scan with a good antivirus (Avast is the best and free antivirus that detects and removes most mobile viruses). Delete any infection detected. DO NOT re-insert the memory card before formatting the phone otherwise the virus will again infect it.
3. If you want to format memory card also, format it through PC first and then reformat it through formatted phone.
NOTE: If you can’t see hidden files in X-plore then proceed as follows
1. Run X-plore,
2. Press 0 (Zero) on keypad (Or go to Menu/Tools/Configuration)
3. Check the first 4 boxes
Press back and now you can see the hidden system files.
Most of the mobile antiviruses, I used to remove the virus, failed miserably, may be they are still not as good as their desktop counterparts. So in my opinion having an antivirus running on your Symbian phone (Having meager RAM) will do nothing but to slow down the device. One more reason for not having a mobile antivirus is that mobile viruses are not as sophisticated and sneaky as their Windows siblings and they just cannot enter your phone without your permission.
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